Our premium shipping & delivery is complimentary on all orders, it includes room-of-choice delivery. White glove assembly and packaging removal is available upon request!
WHERE WE SHIP
We ship anywhere within the contiguous United States. At this time, we do not ship internationally or to Puerto Rico, Alaska & Hawaii. That said, we are happy to send orders to any reshippers upon request that are located in the contiguous United States. We are not able to ship to PO Boxes.
TRACKING AND DELIVERY
When your order ships, we’ll send you a shipping confirmation email with information about the carrier and estimated arrival date. If you have special delivery requests, please contact us as soon as you place the order so we can do our best to accommodate accordingly.
ESTIMATED LEAD TIMES
Please reference the estimated lead time on each product page. This estimate does not include transit time which differs based on your shipping address. We ship all of our products from Northern California. Transit times differ based on the type of shipment and the destination but can take about 5-12 days to arrive in your local area depending on where you’re located.
If you need to change the shipping address after placing an order please notify us as soon as possible to ensure we can update your information in our system before it ships. Once your shipment is on the way, we often cannot change the address so please reach out to us immediately if an address change is necessary.
IN CASE OF DAMAGE OR DEFECT
SHOULD I KEEP THE PACKAGING?
If you plan to return your order, we ask that you do so with the original packaging, including the padding materials. Please note that original packaging is required for returns within the 14-day return period. Beyond the first 14 days, returns made without the original packaging may be subject to additional costs, which will be subtracted from your refund.